If I view someone as a stakeholder, I report my metrics to them. If I view them as a Customer, I have to care about their “User Experience”.

Risk is the currency of decision-making. Learn how to create a common language of risk and stop being a blocker by becoming a strategic advisor.

Agile development has some dirty secrets. By “dirty,” I mostly mean well-intentioned compromises we’ve all seen play out. The big one?